1. Introduction
This Privacy Policy explains how Keeya Labs Inc. (“Keeya Labs,” “Matcha,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use our website, products, services, demos, forms, or related materials.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information you provide directly to us, including your name, email address, company name, role, message content, and any information submitted through contact forms, demo requests, design partner inquiries, or consulting requests.
If you use Matcha or connect infrastructure systems, we may collect technical and operational data such as GPU telemetry, workload traces, logs, cluster metadata, integration metadata, usage data, and related configuration information.
We may also collect basic website analytics, such as page views, device information, browser type, referral source, and approximate location based on IP address.
3. How We Use Information
We use collected information to operate, improve, secure, and support our website, products, and services.
We may use information to respond to inquiries, provide demos, support design partner conversations, deliver consulting or advisory work, improve Matcha, analyze product usage, develop new features, and communicate updates about Keeya Labs.
We may also use technical data to generate energy attribution, diagnostics, reports, recommendations, and other product outputs.
4. Customer and Infrastructure Data
If you connect telemetry sources, workload traces, logs, or infrastructure systems to Matcha, you are responsible for ensuring you have the rights and permissions to provide that data.
We do not sell customer infrastructure data. We use customer-provided technical data only to provide, improve, secure, and support our services, unless otherwise agreed in writing.
5. AI and Product Outputs
Matcha may process telemetry, workload traces, logs, metadata, or other inputs to generate insights, estimates, diagnostics, recommendations, and reports.
These outputs may be based on available data and may include approximations. We may use aggregated or de-identified information to improve our systems, research, and product quality.
6. How We Share Information
We may share information with service providers who help us operate our website, infrastructure, analytics, email, hosting, security, product workflows, or customer support.
We may also share information if required by law, to protect our rights, to prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.
We do not sell personal information.
7. Third-Party Services
Our website and services may use or connect with third-party platforms, tools, APIs, infrastructure providers, analytics tools, or cloud services.
Your use of third-party services may be subject to their own privacy policies and terms. We are not responsible for the privacy practices of third-party services.
8. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand website usage, improve performance, and measure engagement.
You can control cookies through your browser settings, but disabling cookies may affect some website functionality.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure.
No system is completely secure, and we cannot guarantee absolute security of information transmitted or stored through our website or services.
10. Data Retention
We retain information for as long as needed to provide our services, respond to inquiries, comply with legal obligations, resolve disputes, improve our products, and enforce agreements.
We may delete or anonymize information when it is no longer needed.
11. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information.
You may contact us to request access, correction, or deletion of your information. We may need to verify your identity before responding.
12. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
13. International Users
If you access our website or services from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date. Continued use of our website or services means you accept the updated policy.
15. Contact
If you have questions about this Privacy Policy, please contact us at:
Version
Last Updated